Thought Leadership

Insights from the trenches.

Podcasts, YouTube explainers, strategic deep-dives, and guest articles. Everything we learn working on 450+ brands, shared openly.

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Podcast
Prosperous Sellers Podcast · 2025

Mastering Email & SMS for E-Commerce Growth

X Wang joins Steve Yates to cover the full spectrum of retention marketing — from deliverability fundamentals and list warming to creative strategy, abandoned cart flows, and SMS.

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Podcast
eCommerceFuel Podcast · Episode 181 · 2016

How to Ensure Killer Email Deliverability

X Wang and Andrew Youderian on list hygiene, spam traps, IP vs domain reputation, blacklists, consent, SPF/DKIM, and Gmail tabs — recorded after a real blacklist scare.

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Article
Tie Blog · 2026

How to Audit and Fix Email Deliverability at Scale

Joint piece with Tie on investigating deliverability at scale — open rates vs. placement, structural vs. temporary issues, and the audit order our team uses across large sending programs.

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Article
Essence of Email Blog · 2026

The Retention Marketing Hierarchy: Where to Focus First

A foundational framework for prioritising email & SMS program work — from deliverability to testing. Built from working on 450+ eCommerce brands.

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Article
Essence of Email Blog · 2023

A Theme-Based Approach to Email Campaign Calendars

How to organize your email campaigns by theme rather than promotion — and why it produces better engagement and more sustainable revenue.

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Video
Essence of Email — YouTube · 2023

DKIM Records in Plain English

What DKIM does for your mail stream, why receivers care, and how to reason about keys and alignment without drowning in DNS jargon.

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Video
Essence of Email — YouTube · 2024

Sender Reputation: What You Need to Know

How reputation is built and stressed over time — and why small deliverability slips compound if you ignore the signals.

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All Content

Browse everything.

PodcastProsperous Sellers Podcast

Mastering Email & SMS for E-Commerce Growth

2025
ArticleTie Blog

How to Audit and Fix Email Deliverability at Scale

2026
VideoEssence of Email — YouTube

DKIM Records in Plain English

2023
PodcasteCommerceFuel Podcast

How to Ensure Killer Email Deliverability

Episode 181 · 2016
ArticleEssence of Email Blog

The Retention Marketing Hierarchy: Where to Focus First

2026
VideoEssence of Email — YouTube

Sender Reputation: What You Need to Know

2024
PodcasteCommerceFuel Podcast

Tips for Success with Email Marketing

Episode 79 · 2015
ArticleEssence of Email Blog

Marketing Hubris vs. Experimentation in Email & SMS

2026
VideoEssence of Email — YouTube

HOW to Protect Your Brand from Email Spoofing

2024
PodcastPathmonk Presents

Email Retention Strategies That Drive Ecommerce Lifetime Value

2025
ArticleEssence of Email Blog

Exploring the DMARC Record: What You Need to Know

2023
VideoEssence of Email — YouTube

How to Prepare for Q1 2024 Sender Requirements

2024
PodcastMy Wife Quit Her Job Podcast

How to Create Profitable Email Autoresponders for eCommerce Stores

Episode 083 · 2015
ArticleEssence of Email Blog

Mastering DKIM: Everything You Need to Know About Email Authentication

2023
VideoEssence of Email — YouTube

Email Open Rate

2024
ArticleEssence of Email Blog

Unlocking the Secrets of the SPF Record: A Comprehensive Guide

2023
VideoEssence of Email — YouTube

Email Engagement

2024
ArticleEssence of Email Blog

A Theme-Based Approach to Email Campaign Calendars

2023
VideoEssence of Email — YouTube

Infrastructure Considerations

2024
ArticleEssence of Email Blog

Why Delivery Volume is a Great Target Metric for Email & SMS Campaigns

2023
ArticleEssence of Email Blog

Know Your Numbers: How to Measure Email Deliverability and Reputation

2026
ArticleEssence of Email Blog

20 Examples of Fantastic Survey Email Copywriting

2016
ArticleEssence of Email Blog

Top 12 Examples of Re-Engagement Email Campaigns

2016
ArticleEssence of Email Blog

5 Key Differences Between B2B and B2C Email Marketing

2018
ArticleRecart Blog

SMS & Email Marketing: Automations, Campaigns & One Strategy

2023

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