Account Manager

About Essence of Email

We build innovative email marketing programs to help eCommerce brands sell repeatedly. With over 6 years of experience and 200+ happy clients in the USA, Canada, and Australia, we have the data, the experience, and the team to execute the most lucrative email marketing strategy to help brands grow. 

Although our headquarters are in Texas, all employees work remotely from the coziness of their own home, saving time on commuting.

About the Job

At Essence of Email, our Account Managers are the bridge between the Operations Team and the clients. They are the ones that communicate directly with our clients, build a relationship with them, and work with the tactical team internally to translate the marketing vision into each campaign. 

Please note that this is not a sales position. Account Managers are working with the companies that are already clients of Essence of Email.

WHAT DOES THE ACCOUNT MANAGER DO?

  • Plans and coordinates the work on different client accounts
  • Manages internal and external teams to bring tasks to completion in a timely manner
  • Communicates with clients on tactical work, including weekly or bi-weekly calls
  • Creates and advises on email strategies
  • Works with the Ops team to improve client satisfaction
  • Reports to clients and superiors on client performance

Requirements

  • 2 years’ experience in digital marketing
  • Fluent English (both written and spoken)
  • Excellent verbal and written communication skills
  • Strong organizational, time management, planning, and prioritization skills
  • Experienced in project and/or client management
  • Tech-savvy and open to learning new things

Location and Hours

REMOTE JOB POST

Essence of Email has been a remote company from the start. Utilising online apps for tasks management and time tracking, and supporting our employees with clear procedures for every working process, we have been running a successful remote team for over 6 years. Whether you’re working next to your purring cat or on an exotic beach, you have the flexibility to work wherever, as long as it’s within your position’s mandatory working hours.

WORKING HOURS

Monday to Friday, 13:00 — 21:00 CET.

Perks and Benefits

REMOTE COMPANY, INTERNATIONAL TEAM

Although our headquarters are in Texas, all employees actually work remotely from the coziness of their own home, saving time on commuting. We are a team of people with diverse backgrounds, and employees are empowered by cooperating with international professionals.

LEARNING OPPORTUNITIES

We pride ourselves on our constant will to learn and develop. Our staff gets an average of 10 training hours per month.

Our team levels up their game through training and useful practice examples. And the best thing? It’s a part of your everyday work! 

VACATION PLAN

Although we work remotely, we are aware that days off are important for mental health. This is why we established a great days-off plan granting you 18 days for national holidays and personal use, and up to 25 vacation days, making up a total of 43 days off per year.

What Happens Next

APPLY

In the application form, you will be able to submit your resume and answer questions that will give us a better overview of your background. Please note that only applications in English will be taken into consideration.

The HR Manager will go through all the applications and pick candidates that fit the profile. Those candidates will be called in for the screening interview.

APPLY NOW

FIRST INTERVIEW

The first interview will be with the HR Manager. During this call, the HR Manager will provide you with more detailed information regarding the company and the position.

Make sure to ask all the questions you might have – this call is the place for it!

INTERVIEW WITH THE MANAGEMENT

After the call with the HR Manager, the next step is a call with the rest of the management, after which the final decision will be reached. Depending on the position, there could be one or more interviews with the management.

TASKS

For certain positions, we also include tasks or tests as a part of the selection process. You will be informed about all details by the HR Manager. The tasks are not difficult and aim to test the level of certain skills required for different job positions.